Opera without barriers

The new Podlasie Opera and Philharmonic building was devised as a disability-friendly space already at the design stage. The building received the Golden Statuette for the best public building awarded by the Polish Association of Building Engineers and Technicians and the Grand Prix of the President of the Technical Inspection Bureau in the “Accessible building” category. Persons with disabilities may rely on the assistance of the Opera’s employees and ushering team, who are always ready to help.

Access to the building, main entrance, foyer

Approximately 20 m to the right of the main entrance is one disabled car parking space. The second one is close to the entrance from Kijowska street.
The building is accessed directly from the pavement level, and the door is wide enough for wheelchairs.
The whole foyer is covered with a non-slip surface (paving blocks, carpeting) and the cloakroom and toilets are accessible via a gentle ramp with handrails. The cloakroom counter and the box office counter are 80 cm and 100 cm high, respectively.

Toilets

There are two accessible toilets in the foyer.

Lifts

There are five lifts in the building which may be used to access all floors of the Opera. Four lifts are self-service ones, and one—going to the viewing terrace—is staff-operated.
Some of the lifts are equipped with Braille signage and sound signals.

Auditorium

There is lift access to most areas in the auditorium (apart from the upper circle). Accessible seats (that may be reached without any stairs) are located in rows no. 1–3 and row no. 11 in the stalls as well as in the dress circle left and right (seats 1–10 with restricted view). Before purchasing your ticket, you might want to contact our ushers or box office employees.
If you’re a wheelchair user, there are four designated spaces in the Main Stage auditorium: stage left and right stalls, one seat each next to rows no. 1 and 2. In order to ensure maximum comfort to patrons on wheelchairs, we kindly ask to notify us 3 days in advance of the event at 85 306 75 (Mon–Fri 8 AM–4 PM) or when booking your ticket.

Headsets

The Opera offers sound reinforcement equipment free of charge. If you’re hearing impaired and would like to use such a device, we kindly ask to notify us 3 days in advance of the event at 85 306 75 (Mon–Fri 8 AM–4 PM) or when booking your ticket.

Guide dogs or service dogs

Guide dogs and service dogs are welcome at the Opera—we kindly ask to notify us 3 days in advance of the event at 85 306 75 (Mon–Fri 8 AM–4 PM) or when booking your ticket.

Other facilities

The Podlasie Opera and Philharmonic is equipped with a simultaneous interpretation and audio description system. Information about events that make use of the above technologies is published in advance.
Groups of 15+ persons with disabilities are entitled to an additional seat for the group supervisor.

Disabled wheelchair users are entitled to concession tickets to concerts and performances organized by the Podlasie Opera and Philharmonic. The concession also applies to their guardians.

Important information

Some events rely on visual and sound effects like stroboscopic or pyrotechnic and banging effects that may cause seizures in people with epilepsy. If you suffer from epilepsy or you are sensible to noise, make sure that the event description does not include a relevant warning. We recommend to choose a seat farther from the scene and we ask to be especially careful.

There are numerous glass panes within the Opera building (i.e., next to the main entrance, the amphitheatre entrance, the façade on Odeska Street) that may be difficult to see for visually impaired persons.

You can read more information in Polish at Pełnosprawny Białystok.

Accessibility of the Podleśna 2 building

Access to the building, main entrance

There is one disabled car parking space approximately 30 m from the main entrance.
The building is accessed via a gentle ramp.
The floor in the foyer is covered with tiles, and there is carpeting in the concert hall.

Toilets

We regret to inform that there are no accessible toilets in the building.

Auditorium

In order to reach the auditorium without any stairs, go to the door located nearest to the stage. Seats in rows no. I–VII are accessed via a gentle ramp. There are six designated spaces for wheelchairs in the audience—we recommend the ones at the front (additional seats and rows no. I–II), as the floor slope is lower there.

Headsets

We invite hearing impaired patrons to make use of our sound reinforcement equipment free of charge. If you’re hearing impaired and would like to use such a device, we kindly ask to notify us 3 days in advance of the event at 85 306 75 (Mon–Fri 8 AM–4 PM) or when booking your ticket.

Guide dogs or service dogs

Guide dogs and service dogs are welcome at the Opera—we kindly ask to notify us 3 days in advance of the event at 85 306 75 (Mon–Fri 8 AM–4 PM) or when booking your ticket.

Other facilities

Groups of 15+ persons with disabilities are entitled to an additional seat for the group supervisor.

Disabled wheelchair users are entitled to concession tickets to concerts and performances organized by the Podlasie Opera and Philharmonic. The concession also applies to their guardians.